Frequently asked questions

No – many of our clients are from surrounding postcodes and further away.

No – The advice we give is free. We do however request a small donation (£4) when we write a letter or draft a document for you, or for photocopies (30p per sheet). We struggle to pay the running costs of SWLAC, and these donations really help.

The gov.uk website says that households are classed as being low income if they live on “less than 60% of the UK’s median income”, which means living on less than about £18,000 per year. SWLAC does not means-test, and we are flexible for those in need. We ask people to respect (and not abuse) our service..

No – We are not able to give this sort of advice and suggest that you consult Asylum Aid

No – We are not able to give this sort of advice and suggest that you consult your local Citizens Advice Bureau (CAB )

Yes – There is a wheelchair lift at the rear of the building, so we would request that you tell us in advance, and we will be pleased to assist.

The building is going to be re-developed, and our lease came to an end. We are delighted to have found such excellent premises nearby at London Scottish House.

Yes – SWLAC is a registered charity (Number 1180716) which is totally free of any political or governmental influence. We are funded entirely by donations.

Yes – For information about the privacy of your information click here.